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HELP CENTER

Wich credit card can I use to pay for my purchases?

On the Trousseau online store, you can pay for your purchases with Mastercard, Visa, and American Express cards.

We have a 100% safe card billing service. The numbers are encrypted and are nor stored in our data bank, they are send directly to the credit card administrator.

Will I be charged sales tax?

Yes, customary sales tax is charged for each order.

Why is my credit card charged upon order placement?

Your security is our priority! As a policy, Trousseau does not store any credit card information and, therefore, we must charge credit cards at the time of ordering. Of course, orders can be cancelled before shipment for a full refund.

If I entered the wrong billing address, what should I do?

Please contact our Customer Care Team at costumeservice@trousseau.us and we will correct this for you as soon as possible!

How do I apply a coupon to an order?

Coupon codes can be applied at checkout on the left hand side of the screen. Only one coupon code is allowed per order.